Refund policy

Return and refund

Thank you for shopping at Tarathi apparels .please read this policy carefully. This is the Return and Refund and Cancellation policy of Tarathi

At Tarathi Apparels , every product is thoughtfully handcrafted by skilled artisans. We take utmost care in ensuring the quality of each piece before it reaches you. Since our products are handmade, slight irregularities in weaving, printing, or finishing are not considered defects — they are a mark of the craftsmanship and uniqueness of your piece.

We accept returns only in the case of defective or physically damaged products delivered to you.

For any claim of physical damage, the customer must provide a clear uncut opening video of the parcel

The shipping label and parcel are clearly visible at the beginning of the video.

The video is continuous (not edited or cut).

The product is shown being unboxed in full.

Claims without a proper opening video cannot be accepted.

If you receive a defective/damaged item, please raise a request within 48 hours of delivery with the required video and images.

We dont Have pickup service .customer must ship the items back within two working days. Returns will not be processed after this period .Products must be unused ,undamaged and include all original price and labels. Upon return received a replacement can be shipped across.

Exchanges are subject to stock availability. The same product/design may not always be available. In such cases, we will offer an alternative option of equal value or store credit.

We will NOT accept return/exchange for below reasons

Since our products are handmade, slight irregularities in weaving, printing, or finishing are not considered defects — they are a mark of the craftsmanship and uniqueness of your piece.

There might be slight variations in the color tone of the actual product with respect to the images on the website as these are digital photography and depends on the monitor settings of each device. Though please be 100% assured that all pics are taken by Tarathi authentically under natural light.

If the physical look & feel doesn’t suit your liking.

We unfortunately do not have an exchange policy for international customers but we ship across 80+ countries and are extremely responsible with packaging and has feedbacks on our social media to vouch for the same. We do try to cater for alternative solutions to rectify the problem if any as well and will differ time to time based on the situations

If you have any questions about our Returns and Refunds Policy, please contact us:

To initiate return contact us whatsapp 73052 03958

Cancellations

No cancellations are allowed after placing an order. We aim to process your order promptly to provide you with the best service.

If you have any questions or need assistance with an exchange, please contact WhatsApp us at +91-73052 03958